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SME Commercial Card Program Manager (Delivery Manager)

Contract

NCR, Philippines

Role Overview


Vendors should propose candidates who can operate independently, coordinate across senior and working-level stakeholders, and translate programme priorities into clear actions, governance updates and launch-readiness tracking.


Resource Responsibilities


Programme Coordination and Delivery


  • Manage day-to-day programme coordination across planning, delivery, testing, launch readiness and early post-launch activities.

  • Track milestones, dependencies, risks, issues and actions, ensuring timely follow-through and escalation where needed.

  • Coordinate working sessions, governance meetings and stakeholder updates.

  • Prepare concise reporting materials to support decisions and management visibility.



Product and Go-to-Market Support


  • Support proposition, business case, customer segment and product-readiness activities.

  • Bring relevant market, competitor and payments knowledge to inform discussions and decision-making.

  • Support go-to-market planning, sales enablement, channel readiness and launch activation.



Launch Readiness


  • Coordinate readiness across product, operations, channels, technology, testing, certification and go-live preparation.

  • Maintain clear visibility of critical path items and scheme-related dependencies.

  • Support go/no-go preparation, issue resolution, launch monitoring and handover to business-as-usual teams.



Stakeholder Management and Problem Solving


  • Serve as a central coordination point across client stakeholders, internal teams, delivery squads and relevant card schemes teams.

  • Identify bottlenecks, drive closure of open items and facilitate timely escalation.

  • Communicate clearly in English and Tagalog across working-level and executive audiences.



Requirements


Location: Metro Manila, Philippines

Experience: 7-10 years

Duration: 12-month engagement
Language: Fluent English and Tagalog (mandatory)

Engagement: Contract


Minimum Candidate Requirements

  • 7-10 years of relevant experience in programme management, product delivery, banking transformation, cards/payments, consulting or financial services.

  • Demonstrated experience managing cross-functional initiatives involving business, risk, operations and technology teams.

  • Good understanding of card issuing commercial cards, SME banking or the payments ecosystem.

  • Experience supporting product launch, card implementation, platform change or transformation programme.

  • Strong stakeholder management, facilitation, executive reporting and structured problem-solving skills.

  • Fluent written and spoken English and Tagalog; Tagalog is mandatory.

  • Based in the Philippines and able to work onsite with client stakeholders as required.

  • Bachelor's degree in Business, Finance


Preferred Candidate Profile

  • Prior exposure to SME, commercial, corporate, purchasing, fleet, virtual or business card products.

  • Experience working with Philippine banks, financial institutions, card schemes, issuer processors or fintech organizations.

  • Familiarity with credit strategy, underwriting, card operations, scheme certification, tokenization or launch readiness.

  • Consulting experience or delivery certification such as PMP, PRINCE2, Agile or Scrum is advantageous.

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