
SME Commercial Card Program Manager (Delivery Manager)
Contract
NCR, Philippines
Role Overview
Vendors should propose candidates who can operate independently, coordinate across senior and working-level stakeholders, and translate programme priorities into clear actions, governance updates and launch-readiness tracking.
Resource Responsibilities
Programme Coordination and Delivery
Manage day-to-day programme coordination across planning, delivery, testing, launch readiness and early post-launch activities.
Track milestones, dependencies, risks, issues and actions, ensuring timely follow-through and escalation where needed.
Coordinate working sessions, governance meetings and stakeholder updates.
Prepare concise reporting materials to support decisions and management visibility.
Product and Go-to-Market Support
Support proposition, business case, customer segment and product-readiness activities.
Bring relevant market, competitor and payments knowledge to inform discussions and decision-making.
Support go-to-market planning, sales enablement, channel readiness and launch activation.
Launch Readiness
Coordinate readiness across product, operations, channels, technology, testing, certification and go-live preparation.
Maintain clear visibility of critical path items and scheme-related dependencies.
Support go/no-go preparation, issue resolution, launch monitoring and handover to business-as-usual teams.
Stakeholder Management and Problem Solving
Serve as a central coordination point across client stakeholders, internal teams, delivery squads and relevant card schemes teams.
Identify bottlenecks, drive closure of open items and facilitate timely escalation.
Communicate clearly in English and Tagalog across working-level and executive audiences.
Requirements
Location: Metro Manila, Philippines
Experience: 7-10 years
Duration: 12-month engagement
Language: Fluent English and Tagalog (mandatory)
Engagement: Contract
Minimum Candidate Requirements
7-10 years of relevant experience in programme management, product delivery, banking transformation, cards/payments, consulting or financial services.
Demonstrated experience managing cross-functional initiatives involving business, risk, operations and technology teams.
Good understanding of card issuing commercial cards, SME banking or the payments ecosystem.
Experience supporting product launch, card implementation, platform change or transformation programme.
Strong stakeholder management, facilitation, executive reporting and structured problem-solving skills.
Fluent written and spoken English and Tagalog; Tagalog is mandatory.
Based in the Philippines and able to work onsite with client stakeholders as required.
Bachelor's degree in Business, Finance
Preferred Candidate Profile
Prior exposure to SME, commercial, corporate, purchasing, fleet, virtual or business card products.
Experience working with Philippine banks, financial institutions, card schemes, issuer processors or fintech organizations.
Familiarity with credit strategy, underwriting, card operations, scheme certification, tokenization or launch readiness.
Consulting experience or delivery certification such as PMP, PRINCE2, Agile or Scrum is advantageous.

